A virtual roundtable and learning community for law firm professionals. CXC provides a flexible, low-lift space to elevate Client Experience through shared insights, practical tools, and creative problem-solving.
Roundtables.
Peer-driven. Curated. Confidential.

Gladstone Leadership Roundtables
Gladstone’s invitation-only leadership roundtables offer a unique platform for senior professionals to engage in facilitated dialogue and benchmarking on pivotal industry topics, fostering innovative solutions and strategic insights.
Roundtables
The Client Experience Collaborative (CXC)
2026 Schedule:
Ongoing access to the community
Quarterly live, topic-based webcast events (attendance optional; recordings and/or summaries posted in the forum for continued discussion)
March 12
May 7
September 10
November 19
To apply for membership contact:
Julie Nabors
julie.nabors@gladgrowth.com
303.501.6559
CMO100 Roundtable (CMO100)
The Gladstone Growth Strategies CMO100 Roundtable provides a forum for the most senior-level marketing and business development professionals at AmLaw 100 firms.
Members fit the following profiles from AmLaw 100 Firms
- Chief Marketing Officers
- Chief Business Development Officers
- Chief Strategy Officers
- Chief Client Development Officers
2026 Schedule:
March 24-25 Dallas, TX
October 14-15 Chicago, IL
To apply for membership contact:
Craig Brown
craig.brown@gladgrowth.com
949 606 4297
CMO200 Roundtable (CMO200)
The Gladstone Growth Strategies CMO200 Roundtable provides a forum for the most senior-level marketing and business development professionals at AmLaw 200 firms.
Members fit the following profiles from AmLaw 200 Firms
- Chief Marketing Officers
- Chief Business Development Officers
- Chief Strategy Officers
- Chief Client Development Officers
2026 Schedule:
March 17-20 Washington, DC
November 11-12 New York, NY
To apply for membership contact:
Craig Brown
craig.brown@gladgrowth.com
949 606 4297
Marketing and Business Development Leadership Roundtable (MBD)
The Gladstone Growth Strategies Marketing and Business Development Leadership Roundtable (MBD) provides a forum for Marketing and Business Development leaders with ultimate authority for business development at midsized firms (100-350 Lawyers).
Members fit the following profiles:
- Chief Marketing Officers
- Chief Business Development Officers
- Chief Client Development Officers
- Firm-wide Directors of Marketing
- Firm-wide Directors of Business Development
2026 Schedule:
February 24-25, San Francisco, CA
September 23-24 Salt Lake City, UT
To apply for membership contact:
Craig Brown
craig.brown@gladgrowth.com
949 606 4297
Business Development Directors Roundtable (BDDR).
The Gladstone Growth Strategies Business Development Directors Roundtable (BDDR). provides a forum for Director-level business development professionals at AmLaw 100 and 200 firms.
Members fit the following profiles:
- Business Development Directors
- Client Service Directors
- Key Client Team Directors
- Business Development Practice Group Directors
2026 Schedule:
March 4-5 Boston, MA
October 21-22, Atlanta, GA
To apply for membership contact:
Craig Brown
craig.brown@gladgrowth.com
949 606 4297
Marketing/BD Operations Roundtable (OPS)
The Gladstone Growth Strategies Marketing/BD Operations Roundtable provides a forum for the most senior-level marketing and business development operations professionals at AmLaw 100 and 200 firms.
Members fit the following profiles from AmLaw 100 Firms
- BD/Marketing Operations Directors
- BD/Marketing Technology Directors
2026 Schedule:
May 19-20 Altanta, GA
November 4-5 Chicago, IL
To apply for membership contact:
Craig Brown
craig.brown@gladgrowth.com
949 606 4297
CommsPR Leadership Roundtable (CommsPR)
The Gladstone Growth Strategies CommsPR Leadership Roundtable (CommsPR) provides a forum for Director-level communications and public relations professionals at Amlaw 100 and 200 firms.
Members fit the following profiles:
- Directors of Communications
- Directors of Public Relations
- Directors of Media Relations
- Directors of External Relations
2026 Schedule:
February 11-12 Chicago, IL
September 30-October 1 Washington, DC
To apply for membership contact:
Craig Brown
craig.brown@gladgrowth.com
949 606 4297
Chief Operating Officer Roundtable (COO)
The Gladstone Growth Strategies Chief Operating Officer Roundtable provides a forum for Chief Operating Officers and Executive Directors at midsized firms.
2026 Schedule:
Dates TBD
Dates TBD
To apply for membership contact:
Bruce Alltop
bruce.alltop@gladgrowth.com
203 314 1462
Benefits & Topics
Known as the industry’s premier forum, Gladstone roundtables provide a confidential space for leaders to delve into matters critical to their profession and share experiences with peers. Tailored exclusively for senior leadership in law firms, each roundtable is meticulously curated, ensuring a diverse mix of perspectives and expertise.
Membership in Gladstone roundtables is carefully considered based on firm size and role criteria, fostering a cohesive environment conducive to meaningful exchange. With a limited number of participants, members enjoy exclusive benefits including two in-person meetings annually, spanning a day and a half in major cities, alongside continuous group dialogue throughout the year.

Key Benefits
- Facilitated Peer Discussions: Guided by a member-driven agenda, roundtable discussions delve deep into pressing industry challenges and emerging trends.
- Insights from Industry Experts: Gain valuable insights through presentations by leading consultants and speakers, enriching discussions with expert perspectives.
- Interactive Benchmarking Exercises: Engage in collaborative benchmarking exercises to assess performance, identify opportunities, and drive strategic decision-making.
- Customized Benchmarking Documents: Roundtable brainstorming sessions yield actionable benchmarking documents, offering valuable insights and strategies for members’ firms.
- Template Creation and Sharing: Exchange templates and best practices, fostering innovation and efficiency across member firms.
- Access to Leading Consultants: Enjoy direct access to experienced consultants and industry thought leaders, facilitating informed decision-making and strategic planning.
- Monthly Open Positions Report: Benefit from a monthly report, collaboratively crafted by members, to assist with career transitions and team staffing.
- Peer-to-Peer Networking: Foster strong relationships and share best practices between live meetings through a dedicated networking platform.

Sample Topics
- Firm trends that impact senior marketing and business development leadership
- Competing with firms in complex markets
- Leadership attributes and models required to achieve success
- The use of Intelligence in risk, threat, and opportunity analysis
- Succession planning for key client team leaders and team members
- Creating, delivering, and measuring value
- The growing utilization of sales professionals for business development
- The impact of project management and process improvement in the legal profession
- The latest innovations, product releases, and technology related to marketing and business development
- The function of measuring marketing, business development, and client team effectiveness
- The marketing and business development team and how the “org chart” is changing
- Professional development and the next steps for your career
- The revenue impact of AI, social and digital media
- Building successful business development training and coaching programs
